Understanding the factors that bring about conflict and acquiring skills necessary to prevent the threats that conflicts pose to human existence is critical today than ever in every human endeavor. Such being the case, irrespective one’s professional background and whatever one does acquiring knowledge of conflict resolution and its application in managing human interactions on daily basis has become the only option for sustainable development in every endeavor.

This programme has been specially designed to equip participants with the right concept of conflict and practical approaches to conflict resolution and peacemaking for efficient management of social partners for an unhindered result.

The programme also takes participants through the principles, processes and practices of domestic and international Negotiation, Mediation and Arbitration. Designed around exercises, simulations and practical case studies, the programme provides a solid foundation on the three dispute resolution techniques in addition to addressing advanced and prevailing issues and developments in the field. Taught by experienced facilitators, participants are guided through a well-balanced training content of International and African perspectives, ensuring the content is relevant and practical.

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